AI-Powered Evidence Intelligence

Turn Emails Into Winning Evidence

Organise emails into timelines, evidence, and source-linked reports. See features →

Why MailTrace

Every email linked to its source.

No lost threads. No broken chains. Learn more →

Smart Categories

AI groups emails into clear topics. Find what matters instantly.

Visual Timeline

See what happened and when. Chronological events, emails, and attachments.

Source-Linked Evidence

Every finding links to the original email. No black boxes. Always verifiable.

Key Participants

See who's involved, their role, and email activity. Know who said what and when.

Unanswered Requests

AI flags questions and requests that went unanswered. Nothing slips through.

One-Click Reports

Generate professional, source-linked reports in seconds. Export to PDF or share.

How it works

From inbox to evidence in 5 steps

AI guides you from raw mailbox data to organized, source-linked evidence. Full workflow →

Your workflow

Each step keeps the source record visible so email clusters, chronology, participants, unanswered requests, and reports can all be checked against the originating mailbox evidence.

1

Connect Your Mailbox

Sign in with Microsoft and select emails. Takes less than 2 minutes.

2

AI Organizes Everything

Emails are automatically grouped into meaningful categories and threads.

3

See the Full Timeline

Visual timeline of events, emails, and attachments. Understand what happened and when.

4

Identify Key People

See who was involved, their role, and email activity. Build a complete narrative.

5

Generate Reports

Create source-linked reports in one click. Export to PDF or share with counsel.

Deep dive

Built for legal professionals who need evidence they can trust.

Every workspace shows what exists, how it connects, and which records support your case. View docs →

Source-linked review

The product path stays deliberate: organize the mailbox into readable evidence clusters, check chronology and participants, then move into report preparation without breaking the connection to the original email record.

Customer Onboarding128
Billing & Payments92
Service Issues76
Contract Renewal46
Product Feedback34
Customer Onboarding Filter
Rebecca AdamsWelcome to Acme - next steps
Daniel LeeRe: Access to onboarding portal
Rebecca AdamsOnboarding checklist
Daniel LeeRe: Dashboard setup completed

Smart Categories

AI groups related emails into readable evidence clusters so you can review, compare, and reorganize your case materials — without losing the connection to source records.

  • Instant topic and thread grouping
  • Easy to review, reorganize, and customize
  • Drill down to the emails that matter most

Visual Evidence Timeline

See your case unfold in chronological order. Events, emails, and attachments are placed on a clear visual timeline — so you can spot patterns, verify facts, and build your narrative with confidence.

  • Chronological view of all activities and events
  • Filter by date, participants, or category
  • Open any item to view full email and metadata
Timeline Filter
May 1
10:04 AM
Email sentRebecca Adams → Daniel Lee
Welcome to Acme - next steps
May 2
10:48 AM
Email repliedDaniel Lee → Rebecca Adams
Re: Access to onboarding portal
May 3
2:10 PM
Attachment sharedRebecca Adams attached onboarding-checklist.pdf
May 4
11:41 AM
Email repliedDaniel Lee → Rebecca Adams
Re: Onboarding checklist
Participants Filter
Name Organization Role Emails
RA
Rebecca Adams
Acme Corp Account Manager 64
DL
Daniel Lee
Acme Corp Customer 52
SM
Sarah Mitchell
Acme Corp Onboarding Lead 38
JC
James Carter
Acme Corp Support Engineer 27

Participants & Source Records

Identify everyone involved and see their activity across the conversation. Every participant view stays linked to the original source record — so you always have the full context and can verify any claim.

  • Roles and activity at a glance
  • Direct links to original emails and attachments
  • Complete source and metadata for verification

Reports & Exports

Turn your findings into professional, source-linked reports in seconds. Export to PDF, Excel, or CSV — with full evidence trail intact. Perfect for client updates, legal counsel, or regulatory submissions.

  • Professional reports with timeline and summaries
  • Export to PDF, Excel, or CSV
  • Include attachments and full email content
MailTrace Report Customer Onboarding Review
Generated May 6, 2025
Summary Timeline Participants Unanswered Requests
Top-line

Time Range: May 1 - May 7, 2025
Source Emails: 128
Participants: 12
Unanswered Requests: 5

Highlights

Onboarding checklist sent May 3, 2025.
Customer reported portal access on May 2, 2025.
Follow-up on data migration is still outstanding.

Emails by category
Use Cases

Built for the workflows that need evidence they can trust.

From legal professionals building case timelines to housing advisors documenting disrepair — MailTrace adapts to your evidence workflow.

Legal Professionals

Build source-linked case timelines, identify key participants, and generate defensible reports from Microsoft 365 emails.

Learn more →

Housing Disputes

Track repair requests, document landlord response gaps, and build tribunal-ready evidence packages from your correspondence.

Learn more →

Complaints Handling

Organize complaint emails into clear timelines, track response times, and build compliance reports for regulatory review.

Learn more →

Enterprise-grade security built for legal professionals

Evidence integrity

MailTrace is designed to help you reconstruct evidence clearly, not to hide the source record behind generic summaries. Review stays tied to the original emails, metadata, and saved attachments — so your evidence is always defensible.

Microsoft Sign-In

Sign in securely with your Microsoft 365 account. We never store your password, and access is always under your control — so your evidence stays protected.

Source-linked Evidence

Every item links back to the original email and metadata, ensuring a verifiable and defensible record. No black-box summaries — always traceable to source.

Privacy-First Review

Your data stays private and secure. We follow industry best practices to protect your information — so you can review sensitive cases with confidence.

Enterprise-grade security you can rely on. Learn more about security
Start in 2 minutes

Ready to turn your emails into winning evidence?

Join legal professionals who use MailTrace to organize email evidence, verify chronology, trace participants, and prepare source-linked reports — all from the same trusted record. Start free, no credit card required.